Every watch sold on Just Watches comes with a 2 Year International Manufacturer’s warranty. The warranty covers material and manufacturing defects. You will receive the original brand warranty card with your purchase.
THE JUST WATCHES SERVICE PROMISE
Customer satisfaction is our number one priority. To ensure that we meet these expectations, here is our service promise:
1. TWO YEAR LIMITED WARRANTY: Your watch carries a two-year limited warranty. During this period, if a watch proves to be defective in material or workmanship under normal use, it will be repaired or replaced free of charge. Note that the watch movement, hands and dial are the only components covered under this warranty.
2. FREE REPLACEMENT: We take great care in quality assurance and every watch goes through several quality checks before it reaches you. However, the odd one does creep through. If there is a manufacturing defect discovered within 30 days of your purchase we will replace the watch, with no questions asked.
3. SIX MONTH GOODWILL GUARANTEE: Rose gold watches are particularly delicate, and the Indian climate can be harsher than in some other countries. So, as a measure of goodwill, if you find any discoloration on the strap, bracelet or case of your rose gold watch within 6 months from the date of your purchase, we will replace these parts free of charge.
4. FREE BUFFING AND CLEANING We thoroughly clean all watches that come to us for repair, using state-of-the-art machines. We even buff and polish stainless steel watches, to make them look fresh and almost new. This service is provided free of charge to you!
Why is Just Watches the best place to buy a watch?
1. Other E-commerce sellers are not authorized retailers. You run the risk of buying a fake or a refurbished watch. Just Watches is an authorized retailer of every watch we sell. We are India's largest watch retailer. You can be sure that when a watch is bought on our website, it will be free from all malpractices.
2. Every watch purchased on our website comes with the Manufacturer warranty and original packaging supported with all documents, thereby making the watch 100% Authentic.
3. The warranty is void on most of the watches sold through marketplaces and e-commerce sites. Sellers send a warranty card that is not stamped by an authorized retailer. All our purchases come with a stamped warranty card, thus applicable anywhere in the world.
4. Every order is fulfilled directly from one of our 75 stores across India. You can always count on us for free 1-2 day delivery, hassle-free exchanges, great prices, and awesome, extra speedy customer service.
5. If you are in need of any assistance post your purchase, you can walk into one of our stores and our helpful staff is always available to answer any questions you may have or help in any way that is required. Alternatively, you can reach us at 9324910411 if you face any difficulties post your purchase.
6. You get a free strap adjustment at any Just Watches boutique across India.
7. Please note that we are not accepting returns at the moment. We have a 15 day exchange policy if you would like to exchange your watch.
8. We have dedicated service and repair centers all over India.
This watch is available at a store near you. You can also have this watch delivered to your house or office by reaching out to us at 9324910411.