Every watch sold on Just Watches comes with a 2 Year International Manufacturer’s warranty. The warranty covers material and manufacturing defects. You will receive the original brand warranty card with your purchase.
THE JUST WATCHES SERVICE PROMISE
Customer satisfaction is our number one priority. To ensure that we meet these expectations, here is our service promise:
1. TWO YEAR LIMITED WARRANTY: Your watch carries a two-year limited warranty. During this period, if a watch proves to be defective in material or workmanship under normal use, it will be repaired or replaced free of charge. Note that the watch movement, hands and dial are the only components covered under this warranty.
2. FREE REPLACEMENT: We take great care in quality assurance and every watch goes through several quality checks before it reaches you. However, the odd one does creep through. If there is a manufacturing defect discovered within 30 days of your purchase we will replace the watch, with no questions asked.
3. SIX MONTH GOODWILL GUARANTEE: Rose gold watches are particularly delicate, and the Indian climate can be harsher than in some other countries. So, as a measure of goodwill, if you find any discoloration on the strap, bracelet or case of your rose gold watch within 6 months from the date of your purchase, we will replace these parts free of charge.
4. FREE BUFFING AND CLEANING We thoroughly clean all watches that come to us for repair, using state-of-the-art machines. We even buff and polish stainless steel watches, to make them look fresh and almost new. This service is provided free of charge to you!