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FAQS

  • ARE THE PERSONAL DETAILS THAT I HAVE SHARED WITH YOU SECURE?

    We understand that your privacy is of utmost importance to you and we respect that. We ensure you that we will maintain complete confidentiality of the details that you have shared with us. You can refer to our Privacy Policy for further details

  • IS THERE A DIFFERENCE BETWEEN THE PRODUCTS AVAILABLE IN YOUR STORE AND ON WWW.JUSTWATCHES.COM

    No. All purchases made on our website are fulfilled directly from our stores. Rest assured all our products go through stringent quality checks before shipping

  • DO I NEED TO CREATE AN ACCOUNT ON JUST WATCHES TO BUY A PRODUCT?

    Yes, you need to register on www.justwatches.com as it makes your shopping experience much smoother. You benefit through a faster checkout, order tracking and curated recommendation of products based on your liking (which you may access at a later time) and provides a better shopping experience.

  • WHEN WILL I GET MY REFUND?

    You will get your refund in your account within 7-10 business days, post initiation of the refund process

  • DO I NEED TO PAY FOR SHIPPING

    No. Shipping is free all over India

  • HOW CAN I RETURN MY PRODUCT?

    We are not accepting returns at the moment. You can exchange your watch within 15 days of receiving your order. You need to get in touch with our customer care at 9324910411. The contact details of our logistic partner will be shared with you. You need to co-ordinate with them for exchange shipping.

  • HOW CAN I EXCHANGE MY WATCH?

    Post your exchange request, we will initiate the process of picking up your watch to be exchanged, inspecting the watch and sending you a new item for which you would like to exchange your existing watch